The Integrated Humanitarian Settlement Strategy (IHSS)
[is a] National settlement program funded by the Department of Immigration and Citizenship (DIAC).
AMES Settlement and its consortium partners are contracted to deliver the program in Victoria [...].
Provides intensive settlement assistance to people from refugee and humanitarian backgrounds during their initial period of settlement, generally for the first six months after arrival in Australia.
Provides support and assistance to clients to rebuild their lives through integrated services and linkages to appropriate government and non-government services.
Emphasis placed on sensitivity to cultural difference [from AMES ... settlement].
See also:
http://www.immi.gov.au/living-in-australia/delivering-assistance/government-programs/settlement-programmes/ihss.htm
http://www.immi.gov.au/living-in-australia/settle-in-australia/find-help/refugee_humanitarian/ihss-services.htm
http://www.immi.gov.au/media/fact-sheets/66ihss.htm
The IMMI fact sheet “66ihss” states that “Services provided under the IHSS” are:
* Case Coordination, Information and Referrals, which includes a case coordination plan based on an initial needs assessment, information about and referral to other service providers and mainstream agencies and help for proposers to fulfil their role of assisting SHP entrants
* On Arrival Reception and Assistance, which includes meeting eligible entrants on arrival, taking them to suitable accommodation, providing initial orientation and meeting any emergency needs for medical attention or clothing and footwear
* Accommodation Services, which helps entrants to find appropriate and affordable accommodation and provides them with basic household goods to start establishing their own household in Australia
* Short Term Torture and Trauma Counselling Services, which provides an assessment of needs, a case plan, referral for torture and trauma counselling and raises awareness among other health care providers of health issues arising from torture and trauma experiences.
